In order to stay competitive, distributors need to increase customer loyalty while still keeping their operational costs to a minimum. Any company that wants to grow needs a solution to help them solve this problem – better customer service with good inventory and product control.
To accomplish this with data available at your fingertips, Sage ERP X3 distribution software uses modules to help with finance, sales, customer service, purchasing, inventory, shipping, and receiving.
Sage ERP X’s materials module keeps inventory updated with the constant monitoring of stock levels. With up-to-date information available in real time, you will know how much inventory you have to work with at all your locations.
Its production module helps with the planning and scheduling of inventory. Because reliable data is necessary for optimal decision making, the software tracks every inventory item and knows when and where it’s being used.
The software’s ability to keep track of inventory shows you what inventory is both entering and leaving your system. Together, these make for more accurate product counts and invoices.
With the sales order module, there is a continuous record of all customer data, providing valuable information on product order history. It documents the purchasing process from beginning to end, starting with requests for quotes to numbers being put into the database to shipping times and arrival status.
Combining this information with the customer relations module allows you to better serve your customers. The real-time availability of their data means that when you receive a customer call, you immediately have their information available – no more putting customers on hold while you search for the information you need. It also allows you to use customer order history and other known customer service issues to improve marketing campaigns.
Sage ERP X3 is capable of handling all the important areas your distribution company needs to stay focused on in order to stay effective, current, and productive. Sage ERP X3 is a powerful and flexible business management solution that offers excellent return on investment figures. With up-to-date, real time information, you can have more control over all your business aspects while reducing costs, excess amounts of inventory, and waste, among others.
Does this sound like something you need? Contact Oates & Company today to talk about Sage ERP X3 in particular or enterprise resource planning software in general – we know what you need to make your business better.
