A legacy, in the computing/business world, refers to something old – an old method, old technology, an old computer system, and/or old application programs. When these types of legacies are being used in the business world, the term “outdated” also typically applies.
Topics: ERP, oates and co, software, cloud services, software upgrade, crm, legacy systems, upgrade, upgrading, consultation
Sage CRM, which is a customer relationship management (CRM) tool sold by The Sage Group, is often sold in conjunction with Sage ERP products. We have discussed Sage ERP products on this blog before and endorse them; today we are pleased to announce that Sage CRM was awarded the rating of “Challenger” on the Ovum Decision Matrix for CRM.
Ovum Ltd specializes in the global coverage of information technology and telecommunications. They analyze current software and trends and strive to keep companies “in the know” about the latest developments in the world of technology. Their goal is to give companies objective facts about technology so that the companies are able to make better, more informed business decisions.
Topics: oates and co, Sage, Sage Software, customer relationship management, ovum, challenger, sage crm, crm
Customer relationship management (CRM) is the ability of an organization to identify their desired customer base, successfully acquire those customers, and then use marketing skills and high quality products to retain those customers and foster their loyalty.
Topics: 100 ERP, business, customer relationship management, customers, customer, crm, john shepperson
Topics: Blog Posting, crm
