Oates and Company Blog


Customer Relationship Management Is a Boon to Every Business

Posted by John Shepperson | Mar 3, 2015 11:00:00 AM

Customer relationship management (CRM) software is useful to any business that markets to, sells to, or interacts with a large number of consumers.

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Topics: automation, customer relationship management, marketing, efficiency, software upgrade, crm, john shepperson, oates co, customer service



Find a Simple ERP Solution in Sage ERP X3

Posted by John Shepperson | Aug 25, 2014 2:00:00 PM

Small and medium sized businesses often find themselves in the unfortunate position of needing a small, simple enterprise resource planning (ERP) solution but only finding large, complicated options. For a long time the only real choices in this situation were to go without an ERP solution and continue to deal with frustrating inefficiencies or buy into a way bigger solution than was needed.

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Topics: ERP, Sage, sage erp x3, efficiency, integration, X3, john shepperson, oates co, quickbooks versus sage erp x3, customizable



Why Offering Remote Support is Good for You And Your Clients

Posted by John Shepperson | Nov 6, 2013 7:40:00 AM

Connections with clients don’t have to take place face to face. In today’s technology-driven world, remote access and support is more prevalent than ever.

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Topics: oates and co, remote support, virtual support, flexibility, client-friendly, cost effective, efficiency, multi-tasking, technology, help



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