Business Process Review

What if you could streamline the core tasks involved in running your business? What if you could enable your employees to effectively increase efficiency, improve customer retention, identify new revenue opportunities, and reduce operating costs?

Improving your business processes can make these benefits a reality. Too often, tasks are performed “the way it has always been done” without consideration for how they could be accomplished more efficiently. Other tasks are redundant and wasteful, such as keeping Excel spreadsheets of data rather than extracting that data directly from the accounting system.

What is involved in a Business Process Review?

• A scope is defined of what is to be reviewed. It can be as simple as a single process (i.e. payroll, sales orders, or purchase orders) or as complex as analyzing the flow of the entire business.
• One on one interviews are conducted with key employees to document current processes and to identify improvement opportunities. Input from your employees is invaluable, as they are the ones completing the tasks and know them better than anyone.
• A detailed report will then be delivered to you for each process defined in the scope, including: 

• Process Inputs
• Process Description
• Process Outputs, including all affected parties
• Business Issues surrounding the current process
• Recommendations on how to improve, automate, or reinvent the process

What will your organization gain from the Business Process Review?

• A written documentation of the processes currently in place.
• Recommendations for improvements that will have an immediate impact on your bottom line.
• Employees that feel they have had input into their job function, thus fostering a collaborative environment that will make them feel more comfortable offering input in the future.

Please contact us to see how a Business Process Review could benefit your business.