Posted by John Shepperson | Aug 19, 2015 11:00:00 AM
Every good business needs enthusiastic staff members, experienced managers, and a well-stocked inventory to give customers the best experience possible. But sometimes you want your business to exceed expectations and go above and beyond when it comes to being a first choice for customers.
Topics: customers, inventory, john shepperson, oates co, customer service, forecasting, purchasing trends
Social media is the new way to build a following in the community. The beauty of social media – and the internet, of course – is that now your “community” can be worldwide. No longer are you relegated to local customers attracted with yellow pages ads, billboards, magazine spreads, and TV commercials. The number of social media platforms available is large: Facebook, Twitter, and LinkedIn are the most well-known, but there is also Instagram, Pinterest, Yelp, and many others. If you aren’t using at least one of these forms of social media, you’re missing out on valuable business opportunities.
Before you start blogging, tweeting, and post to Facebook, however, make sure you’ve done the basic foundational work that is necessary to ensure your social media success.
Topics: Blog Posting, customers, john shepperson, oates co, twitter, facebook, pinterest, instagram, social media, prospects, community
Customer relationship management (CRM) is the ability of an organization to identify their desired customer base, successfully acquire those customers, and then use marketing skills and high quality products to retain those customers and foster their loyalty.
Topics: 100 ERP, business, customer relationship management, customers, customer, crm, john shepperson
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