Are you, like the title, asking what the heck a KPI is?
Are you, like the title, asking what the heck a KPI is?
Topics: goals, smart goals, key performance indicators, measuring success, john shepperson, oates co, metric, KPI, business success, success, measurement
A business is always seeking to define, measure, control, report, and ultimately improve their processes in order to meet – or even better, exceed – their customers’ expectations. But while exceeding customers’ expectations is important, it is also important that the company remains profitable.
Topics: oates and company, managing work processes, goals, goal setting, smart goals, key performance indicators, KPIs, measuring success, evaluating work processes