If you are a business, you have customers. Are you a small, medium, or large business? Do you sell to businesses, consumers, or both? Guess what. It doesn’t matter – you still have customers.
Another thing you have if you are a business: the desire to be successful. But what’s the best way to be successful?
Topics: john shepperson, oates co, customer service, likert scale, nps, customer satisfaction, survey, net promoter score
If you consider your critical business applications a strategic initiative Oates & Company is here to help.
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