If you are a business, you have customers. Are you a small, medium, or large business? Do you sell to businesses, consumers, or both? Guess what. It doesn’t matter – you still have customers.
Another thing you have if you are a business: the desire to be successful. But what’s the best way to be successful?
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Topics:
john shepperson,
oates co,
customer service,
likert scale,
nps,
customer satisfaction,
survey,
net promoter score
Discover how easily you can simplify sales and use tax compliance, reduce audit risk, streamline exemption certificate management, and release audit contingency reserves back into your bottom line. Register for this free webinar and learn how automation can:
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Topics:
100 ERP,
compliance,
sales tax,
Avalara,
john shepperson,
oates co,
avatax,
webinar,
sales tax compliance
Discover how easily you can simplify sales and use tax compliance, reduce audit risk, streamline exemption certificate management, and release audit contingency reserves back into your bottom line. Register for this free webinar and learn how automation can:
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Topics:
100 ERP,
compliance,
sales tax,
Avalara,
john shepperson,
oates co,
avatax,
webinar,
sales tax compliance
The way you manage the inventory process flow in your warehouse is critical. Even if you have the best product on the market, you won’t be in business very long if your warehouse misplaces or loses merchandise. Making sure that your inventory flows smoothly in and out the door means managing your warehouse with a few best practices in mind:
Define What You Have
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Topics:
shipping,
inventory management,
inventory,
john shepperson,
oates co,
moving,
receiving,
warehouse,
inventory process
Sage 100 ERP’s upgrade to the 2014 version is projected to be available in March 2014. This release connects businesses to the cloud, providing them with better web access and stronger mobile capabilities. Sales and service professionals will now be able to access customer information, send invoices, and collect payments – all while in the field. Inventory management has been upgraded with a feature that provides more in-depth visibility, and things like invoicing are now electronic, with only problems and special circumstances requiring manual attention.
Some of the enhanced features of Sage 100 ERP 2014 include:
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Topics:
Sage,
enterprise resource planning,
Sage 100,
Sage 100 ERP,
john shepperson,
oates co,
sage 100 erp 2014,
enhanced features,
ugrade
Before the use of electronic data interchange (EDI) systems, transferring information between companies involved paper and a relatively lengthy process:
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Topics:
john shepperson,
oates co,
buyer,
invoice,
trading partners,
purchase order,
EDI,
paperless,
electronic data interchange,
supplier
ERP systems have proven themselves to be useful in almost any industry. They are so useful, in fact, that they are beginning to be viewed as a cure-all. What you must remember, though, is that while ERP systems are definitely amazing tools, it is important to remember that they are just that – tools. Like all tools, there is a right way and a wrong way to use them, and you can’t use an ERP system correctly without getting some knowledge beforehand. Once you’ve decided to use an ERP system, you need to dig into what’s working and what’s not working within your current system setup. Otherwise, you will choose the wrong ERP software and fail to improve your business processes.

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Topics:
ERP,
oates,
business processes,
enterprise resource planning,
implementation,
ERP vendor,
john shepperson,
business process manager,
business process advisor
Sage’s latest version of its 500 ERP software is full of new features and has been designed to improve your productivity and simplify your business processes even more.

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Topics:
oates,
Sage,
Sage 500,
inventory management,
cloud services,
john shepperson,
sage inventory advisor,
reverse applications,
expanded fields,
payment solutions,
sage 500 erp,
2014 version,
electronic funds transfer,
ach network